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What Happens If Your LP Program Has Tunnel Vision?

Posted on 5/20/16 10:00 AM

Probably—and I say that with all due respect to your efforts. Humans are specialists by nature. That is we tend to gravitate towards the things we know, the things we like, and the things that we are good at. Past experiences also lend a hand in defining the focus of our attention. Complete objectivity is difficult and while we shouldn’t advocate “doing things just to do them,” when it comes to loss prevention striking the proper balance is critical to success.

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Topics: loss prevention program, lp development, Retail Loss Prevention

Active Shooter - Common Sense in a Senseless World

Posted on 5/13/16 10:04 AM

Until recently I didn’t give much thought to the topic of “active shooter.” In truth, the idea of a lengthy conversation seemed unnecessary. It appeared an investment in a discussion that pertained to a rare occurrence in a retail environment.That is not to say that it isn’t important to ensure the safety of employees. Active Shootings, while tragic, don’t seem to have a preventable solution. And my belief was that training should mostly rely on common sense. In the event of a shooting, employees should run and or hide. My ideas on the topic changed, however, after I attended a training seminar at the New England Organized Retail Crime Symposium, presented by the various retail associations of the New England states.

Website: www.neorca.org

Article: ORC symposium Wrap up!

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Topics: policies and procedures, Loss Prevention program and development

How Tracking is Changing the ORC Game

Posted on 5/6/16 10:30 AM

 

“Back in the day” I was standing in a Marshalls store watching the installation of an EAS system. I remember the excitement and the potential it represented. Finally, a device that could watch shoplifters since we couldn’t watch them all. It was a game changer and within the first few weeks we were racking up the apprehensions—kids, moms, doctors. The missing link appeared shortly after with the arrival of the “soft” tag. Now everything and anything could be tagged and protected. It was a great mouse trap…until the mice got smarter.

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Topics: loss prevention, BlueTracs, Shoplifting, ORC, Organized Retail Crime, Tracking

Getting Real with your LP Analytics

Posted on 4/29/16 1:30 PM

Today’s retail environment is arguably one of the most turbulent and competitive in recent history. Business survival is dependent on the leadership’s ability to rapidly gain knowledge and make immediate strategic decisions for the organization. Intuitive leadership is being replaced by analytical software that allows the organization to see their issues, develop initiatives, change behavior and make progress scalable.

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Topics: Loss Prevention program and development

Tech: A False Sense of Security

Posted on 4/15/16 10:00 AM

Over a decade ago, my sons moved to Florida with their mom and lived in one of those gated communities that the area is famous for.  The first time I went to visit them, I found myself parked in front of eight-foot gate, staring at a keypad. I called their house and the gate swung open. Later, my twelve-year-old said, “Dad you don’t need to call just use the code—01572.

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Topics: Security, Credit Card Security, Chip and Pin

Baggage Claim

Posted on 4/8/16 10:00 AM

bigstock-Baggage-Claim-61023377As humans, we were born selfish. Our instinctual need to be the most important part of our own universe runs through all our veins, and rightfully so. Without “me” being the top priority in everything we do every single day, we would never survive. So, it should come as no surprise that our own life issues are carried with us at the top of our minds, everywhere we go- including work.

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Topics: employee theft, loss prevention, employee awareness, educate, Holiday Tips, customer service

Denial: A Cure for Crime and Everything that Ails You

Posted on 3/21/16 9:00 AM

A man walks into the doctor’s office and the doctor inquires, “what’s the problem?”

“It’s my arm, doc. It hurts when I move it.”

The doctor considers the issue for a moment and then responds, “well don’t move it.”

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Topics: loss prevention, Retail, Victim

Why You Should Be Using Social Media at Work

Posted on 3/4/16 10:00 AM

The Benefits of using Social Media Tools in your Loss Prevention Program

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Topics: shrink awareness, policies and procedures, Loss Prevention program and development

Prosecution or Restitution - A Business Approach

Posted on 2/26/16 9:54 AM


Our legal system allows us to seek remedies when we are the victim of theft. We can pursue criminal charges or we can seek civil recovery of the loss, and sometimes both. Often we can pursue financial compensation for the cost of our security efforts. When strangers are involved, resolution is a straightforward and rational enterprise. A substantial amount of business losses, however, is the result of employee theft. Employee theft can create an emotional response that adds to the complexity of the situation. Since employees are trusted “members of the family,” the theft can feel very personal. In that psychologists contend that ninety percent of our decision-making is emotional (not you and I, we are completely rational decision makers of course), it is critical that a company develops clear prosecution and restitution guidelines in advance of a specific theft situation.

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Topics: employee theft, policies and procedures, Audits and Investigations

4 Alerts for Real Prevention

Posted on 2/19/16 9:51 AM

LP FAQ in 2 is a new blog series by LP Innovations which answers the mostly frequently asked LP questions in about two minutes. 

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Topics: loss prevention, LP FAQ in 2

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