The Target breach and the other incidents that followed confirmed that cybercrime is a large threat to retailers. Both in terms of the hard costs such as repair and damage payouts and in the soft costs like customer anger and mistrust. I have little doubt that if it’s not already happening, soon colleges and universities will be offering degrees specific to cyber security.
In retail, everyone reports to someone and eventually we need to decide the exact reporting structure for our cyber-security specialists. Like many business functions, including Loss Prevention, there is some flexibility in a cross-functional department.Read More